At Madata, we are certified by SAP for SAP S/4HANA and RISE Solution Operation and Support.
We accredit with the manufacturer our ability to operate, manage and support SAP environments under audited standards, we provide continuity, stability and confidence to our customers.
The secret is to protect your operations against any incident.
With Madata you can rest assured, our AMS SAP Service is the support you need.
Hourly Exchange (Flexible acquisition scheme).
Service Level Agreements (SLA) that guarantee results.
More than 20 years of experience working with companies in Mexico and the United States.
Bilingual consultants certified by the manufacturer.
Maximize Your Company's Efficiency with AMS SAP Support
At Madata, we offer specialized support for SAP:
SuccessFactors, SAP S/4HANA, SAP ECC, Business One, Concur and BTP, ensuring your systems are running at peak performance with ongoing support and enhancements. Receive a detailed diagnosis of the current status of your SAP system and ensure that your operations are protected against any issues.
Our services include:
Functional Services: First, Second and Third Level Attention.
Functional and Operational Incident Resolution.
Process improvements and ERP upgrades.
Minor and major changes to processes or applications.
Functional and ABAP support.
Customized management per client.
Guaranteed SLA and compliance monitoring.
We are SAP Certified for Implementation, Administration and Support, ITIL and ISO 20000:1 - Service Management.
Flexible Service through Hourly Exchange or Monthly Equalization.
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We ensure the operation of each SAP module
Finance
Sales
Service
Manufacturing
A ssetManagement
R&D and Engineering
S upplyChain
Purchasing
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