ITaaS in Latin America: Revealing Figures

By Madata

Tech staff having a meeting

Global spending on information technology is projected to reach $5.1 trillion by 2024, representing an increase of 8% over 2023. 

IT as a Service (ITaaS) is an innovative approach that allows companies to take advantage of the latest technological advances without making large initial investments in proprietary technology. This allows them to redirect their efforts towards developing their core business. 

The adoption of ITaaS is consolidating itself as one of the strongest technological trends in Latin America. Let's dive into the data. 

Madata ITaaS image 2Statistics on IT as a Service Adoption
  • More than 80% of global IT decision makers have adopted ITaaS to modernize legacy digital management and storage infrastructure. 
  • According to Hitachi Vantara market research, based on the opinions of 213 IT leaders in North America and Europe: 
  •  56% reported that their income was affected by technology downtime. 
  •  50% faced high Total Cost of Ownership (TCO) or technical debt associated with critical applications. 
  •  45% had difficulty navigating complex cloud environments. 


Key Takeaways:
  • In Latin American companies, 31% mentioned the lack of financial resources to invest in training or technologies as a significant barrier. 
  • Decision makers report an average 20% reduction in TCO. 
  • 56% of respondents currently use ITaaS for all of their core infrastructure, with a projection to increase to 86% within three years. 


Harvard Business Review Analytic Services Report

A study with the participation of 316 executives from Argentina, Brazil, Chile, Colombia, Peru, and Mexico reveals: 

  • 90% plan to increase their investment in ITaaS in the next twelve months. 
  • Top barriers include talent shortages, lack of experience and skills gaps (73%), difficulties integrating solutions into existing IT infrastructure (34%), and lack of financial resources for training or technology (31%). 
  • For 88%, choosing the right technology partner is crucial, while 86% emphasize the importance of developing a corporate culture supported by innovation. 


Current Challenges for Companies:
  • Data security. 
  • Lack of flexibility in systems. 
  • Limitations of legacy or obsolete infrastructure. 
  • Unmet demand for IT professionals. 


These barriers not only hinder innovation but also decrease the productivity and profitability of companies. Organizations are at a critical juncture as Generative Artificial Intelligence, the Cloud, and the explosive growth of enterprise data require significant operational changes. 

ITaaS is expected to grow not only for individual solutions, but across various infrastructure categories. Is your company ready to innovate and take advantage of IT as a Service to significantly improve its information technology activities? 

At Madata, you will find a team of IT experts ready to revolutionize your company's operations. Write to us at We will be happy to assist you. 



Source: Gartner, Hitachi Vantara, Harvard Business Review Analytic Services. 

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