Acquire and Manage IT Resources as a Service
We specialize in providing high-quality IT services for businesses of all sizes.
Enhance your productivity and efficiency with our comprehensive IT services. We provide tailored support across all IT systems, including specialized SAP system maintenance. Our expert adjustments and configurations ensure the seamless operation of your entire IT infrastructure, enabling you to perform daily operations effectively and without interruption.
Service Desk
We handle any IT issue you may have, from software to hardware. Reduce costs, save time and increase productivity with our support services.
We use the best care practices on the market such as ITIL V4.
IT Assessments
We evaluate and optimize your technological resources through best practices and suggestions.
Incident Attention and Statistics
We solve any IT problem you have by providing you with detailed statistics.
Local Support
We guarantee a quick and effective response to problems that may arise on your equipment.
Systems Account Management
We secure your company's information through account and permission management.
First-level ERP or Similar Service
We provide technical assistance services for your ERP, databases and compatible technologies.
Equipment Inventory Management
We maintain an updated inventory, for greater control of hardware and software.
SAP Managed Services
Maximize your productivity and efficiency with our functional services. We ensure the continuous operation of your SAP system through the appropriate adjustments and configurations for you to carry out your daily operations.
ERP second and third level care
Process and ERP improvements
Minor and major changes to customer processes or applications
Infrastructure Support
We manage and support your physical and virtual servers.
We have Disaster Recovery Plans (DRPs).
Communications
We provide support and administration services for network and communications equipment. We manage your internet and equipment providers; We are partners of Dell, Cisco and others.
Infrastructure Monitoring and Control
Network Operations Center (NOC) Monitoring.
Monitoring of Security Operations Center (SOC).
We provide high-quality IT services for any of your business needs. Contact us today to learn more about how we can help you grow your business.
Ready to Scale Your Business?
Contact Us
Call us at: +1 614 702 9149
US
Madata IT, LLC
500 W. Overland Ave. Suite 300
El Paso, TX, USA 79901